Tracy St. Claire

Passionate Consensus Builder | Strategic Leader | Effective Communicator

Executive Director, SOS Division of Family Practice — 2017 to Present

As the Executive Director of the SOS Division of Family Practice, I have demonstrated my ability to lead, strategize, and drive results in complex healthcare environments. My role involves fostering collaboration, managing resources, and advocating for the improvement of healthcare services in the South Okanagan region.

Key Achievements and Responsibilities:

1. Healthcare Improvement: Successfully led healthcare improvement initiatives, collaborating with local health authorities, indigenous communities, and community health leaders to align goals and resources for better health outcomes.
2. Strategic Planning: Developed and executed strategic plans that optimized outcomes within resource constraints, recognizing the challenges of physician recruitment and the priority of clinic work.
3. Government Liaison: Acted as a liaison between the SOS Division, the Ministry of Health, Doctors of BC, and other partners advocating for provincial healthcare priorities.
4. Financial Management: Led the growth of the organization from a $3 million to a $12.5 million budget.
5. Operational Excellence: Oversaw all Division operations, including human resources and information systems, ensuring efficient functioning.

Director, South Okanagan Similkameen, United Way — 2009-2012

1. Developed and implemented fundraising strategies.
2. Collaborated with non-profit social service and health organizations, businesses, governments, and First Nations to advocate for social change.
3. Coordinated Success by 6 early child development initiatives.

Operations Director, BC Treaty Commission — 2000-2002

1. Directed Treaty Commission operations, facilitating 60 tripartite negotiation tables involving First Nations and federal/provincial governments.
2. Managed allocation and administration of $40 million in First Nation negotiation funding.
3. Led an information initiative to increase public knowledge of treaty issues.

Treaty Process Analyst, BC Treaty Commission — 1995-2000

1. Facilitated treaty negotiation tables, provided policy advice, and represented the Commission at public forums and in the media.
2. Supervised three Analysts and a Process Assistant as Senior Analyst.

EDUCATION

1. Master of Arts — Simon Fraser University, 1993 (Aboriginal History)
2. Bachelor of Arts — University of British Columbia, 1991 (English | History)
3. Certificate of Organizational Coaching – University of British Columbia, 2022

SKILLS TRAINING

1. Associate Certified Coach – International Coaching Federation, 2023
2. Quality Improvement — IHI Improvement Development Program, 2015
3. Public Policy — United Way Public Policy Institute, 2012
4. Financial Management — UBC Faculty of Commerce, 2001
5. Negotiation and Mediation — Justice Institute of BC, 1994 - 2000
6. Public Speaking and Media Relations — Barr & Wilcox, 1997

VOLUNTEER AND COMMUNITY ROLES

1. School Trustee (Vice Chair and Finance Chair) School District 67, 2011-2014
2. Trustee Penticton Public Library, 2010-2012
3. Seniors Symposium Coordinator Seniors Wellness Centre, 2008-2011
4. Committee Member Seniors Advisory Committee Penticton, 2010-2011
5. Secretary and Fundraising Chair Queen’s Park Elementary PAC, 2006-2010
6. Committee Member Transportation Demand Management Penticton, 2010
7. Committee Vice-Chair Parks + Recreation Advisory Penticton, 2009
8. Committee Vice-Chair Go Green + Transportation Committee Penticton, 2009
9. Director Penticton Yacht + Tennis Club, 2007-2008
10. Committee Member Parks Recreation + Culture Advisory Penticton, 2006-2008
11. Committee Member Heritage Advisory Committee Penticton, 2005
12. Board Director Royal Vancouver Yacht Club, 1998-2000
13. Chair Vancouver Easter Seals Heineken Cup Regatta, 1997-1998